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Support Subscription Packages
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Complement your purchase of SoftArtisans products with our annual priority support subscriptions. |
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Subscription Levels |
Silver |
Gold |
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Software Updates |
All Major and Minor Versions |
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Guaranteed Response Time |
Next Business Day* |
2 Business Hours* |
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Priority Incidents Per Year |
5 |
Unlimited |
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Through our web-based, email, or phone support, you will save development time by getting questions answered quickly by our knowledgeable technical services engineers. Rest assured that your mission-critical web applications, which use SoftArtisans products, will be protected by fast, quality support and services. |
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For questions about OfficeWriter, support subscription options, or anything else, please contact SoftArtisans:
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US: +1 617-607-8800
International: +1 617-607-8800
E-mail: contact@softartisans.com
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*Business hours are Monday through Friday, 9:00am-5:00pm EST.
Note that this is the response time not the resolution time.
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